For anything: a bug, a purchase question, a sync that never finishes, a model that will not converge. Write in English or Bulgarian.
office@arte-soft.comSupport
Support
No ticket system, no bot. One email address, and it reaches the people who built the app.
If a sync or a backtest went wrong
Four things make it reproducible in a minute:
- Your device and system version.
- The asset, the model and the data-history range you chose.
- Whether it was a sync, a backtest or an agent that failed.
- The error text shown, word for word.